Consumer Opinion Survey  


Instructions - The following questions can be answered by clicking the buttons preceding Yes, No, or N/A if you feel that a question is not applicable to you.  A space is provided below each question for additional comments.  Please let us know if there is something you feel we have left out.  If you wish to be contacted regarding any of your responses indicate this below and provide us with your phone number in the "Recommendations/Additional Comments" section.  All suggestions and comments are appreciated.  Thank you for taking the time to respond.



Who is responding to this survey?  

Consumer  Staff  Advocate/Friend 
Family Member/Guardian  Other   



Service(s) Received: (please mark all that apply.)  

Preschool  Day Habilitation  Community Habilitation 
UPK  IRA  Speech Therapy 
Physical Therapy
Occupational Therapy  Other 



Services and Planning:  

1.  Are you satisfied with the services and supports you receive from the E. John Gavras Center?
Yes  No  N/A
Comments:


2.  Are you provided with a healthy, clean and safe environment?
Yes  No  N/A
Comments:


3.  Are you receiving the services you want?
Yes  No  N/A
Comments:


4.  Do you feel that you are involved in the development of your program?
Yes  No  N/A
Comments:


5.  Are you treated with respect?
Yes  No  N/A
Comments:


6.  Are you aware of your rights as an individual receiving services from the Gavras Center?
Yes  No  N/A
Comments:


7.  Do you feel that your personal information has been handled respectfully and in confidence?
Yes  No  N/A
Comments:


8.  Do you know who to contact with a concern or complaint?
Yes  No  N/A
Comments:


9.  Are your problems/concerns responded to in a timely manner?
Yes  No  N/A
Comments:


10.  What do you like best about your involvement with the E. John Gavras Center?


Recommendations/Additional Comments:





Additional Optional Information:  

Name of Consumer/Student:
Name of Person completing if not the consumer: